STILLMILE is a brand presentation of No-Cargo. The contracting party for the following transport and freight forwarding services remains No-Cargo, owner Koray Yalcindag.
The German clauses below, including their July 2026 version, were taken from https://no-cargo.de/agb (retrieved 9 October 2026). The contact form channel mentioned in clause 2.3 is the contact form on no-cargo.de. The enquiry form of this brand presence transmits transport enquiries to No-Cargo; it is not a channel for placing orders within the meaning of clause 2.3.
§ 1 Scope
1.1 These General Terms and Conditions (hereinafter “Terms”) apply to all contracts between No-Cargo, owner Koray Yalcindag (hereinafter “Contractor”), Kiefholzstraße 3, 12435 Berlin, and the respective customer for the provision of transport and freight forwarding services.
1.2 These Terms are addressed exclusively to entrepreneurs within the meaning of section 14 of the German Civil Code (BGB), legal entities under public law, special funds under public law, traders, associations and public authorities. Consumer transactions within the meaning of section 13 BGB are not covered by these Terms.
1.3 Any differing, conflicting or supplementary terms of the customer shall become part of the contract only if the Contractor has expressly agreed to their application in writing. This requirement for consent applies in all cases, including where the Contractor performs services without reservation while aware of the customer’s terms.
§ 2 Formation of the contract
2.1 Offers made by the Contractor are subject to change and non-binding unless expressly marked as binding.
2.2 A contract is formed when the customer places an order (offer) and the Contractor accepts it. Acceptance may be express, by order confirmation, or implied by commencement of the services.
2.3 Orders may be placed by telephone, by email or through the contact form on no-cargo.de. The customer is bound by its order for five working days.
§ 3 Services
3.1 The Contractor provides direct deliveries, special trips and express transport within Germany and Europe. The precise service is determined by the respective individual order.
3.2 Direct deliveries are point-to-point transport operations without transshipment or groupage. The goods are collected at the pickup location and delivered directly to the recipient.
3.3 Special trips include transport involving particular requirements, for example time-critical deliveries, oversized goods or special load securing.
3.4 The Contractor may use subcontractors to fulfil the order. The Contractor remains responsible to the customer for proper performance.
§ 4 Prices and payment terms
4.1 The prices stated in the respective offer or order confirmation apply. All prices are in euros plus statutory VAT unless stated otherwise.
4.2 Tolls, waiting times exceeding 30 minutes at the pickup or delivery location, and other additional services will be charged separately unless expressly included in the offer.
4.3 Invoices are payable without deduction within 14 days of the invoice date unless different payment periods have been agreed in writing.
4.4 In the event of late payment, the Contractor may charge default interest of 9 percentage points above the applicable base rate pursuant to section 288(2) BGB. The right to claim further loss caused by late payment is reserved.
4.5 The customer may set off counterclaims only if those counterclaims have been established by a final and binding judgment, are undisputed or have been acknowledged by the Contractor.
§ 5 Liability
5.1 Unless otherwise provided below, the Contractor’s liability is governed by the statutory provisions of the German Commercial Code (HGB) for carriers (sections 407 et seq. HGB) or freight forwarders (sections 453 et seq. HGB).
5.1a For cross-border carriage by road, the Convention on the Contract for the International Carriage of Goods by Road (CMR) takes precedence. In that case, liability is governed by Articles 17 et seq. CMR; the liability limit is 8.33 special drawing rights per kilogram of the gross weight of the damaged or lost consignment (Article 23(3) CMR). We carry out national transport under a valid permit pursuant to the German Road Haulage Act (GüKG).
5.2 The German Freight Forwarders’ Standard Terms and Conditions 2017 (ADSp 2017), in their applicable version, apply additionally unless the individual contract or these Terms expressly provide otherwise.
5.3 Under ADSp 2017, liability for damage to goods is limited to 8.33 special drawing rights (SDR) per kilogram of the gross weight of the damaged or lost consignment, but no more than EUR 1.25 million per claim or EUR 2.5 million per damaging event, unless a higher liability is mandatorily required by law.
5.4 For damage other than damage to goods (e.g. loss caused by delay), liability is limited to three times the freight charge, up to a maximum of EUR 125,000 per claim, unless there is intent or gross negligence.
5.5 The liability limitations in paragraphs 5.3 and 5.4 do not apply to damage caused by intent or gross negligence of the Contractor or its persons employed in performing its obligations, to injury to life, body or health, or to breaches of essential contractual obligations (cardinal obligations).
§ 6 Pickup and delivery
6.1 The customer must make the goods ready for dispatch and properly packed at the agreed pickup time. It must ensure that the loading location is accessible to the commissioned vehicle.
6.2 Waiting times for which the Contractor is not responsible (e.g. goods not made available, missing accompanying documents or an inaccessible loading location) will be charged to the customer.
6.3 Agreed pickup times and delivery dates are indicative unless a binding fixed deadline has been expressly agreed. The Contractor endeavours to deliver punctually but is liable for delays only where a fixed deadline has been expressly promised.
6.4 Upon delivery, the recipient must immediately inspect the consignment for externally visible damage and record any complaints on the proof of delivery. Hidden defects must be notified to the Contractor in writing without delay and no later than seven days after delivery.
§ 7 Cancellation and changes
7.1 The customer may cancel free of charge until performance begins (commencement of the journey).
7.2 If cancellation occurs after the journey has begun, the Contractor may charge compensation for the costs incurred up to that point plus a flat amount of 25% of the agreed freight price. The customer retains the right to prove that a smaller loss was incurred.
7.3 Subsequent changes to the order (e.g. a changed delivery address or additional stops) are possible only with the Contractor’s consent and may result in a price adjustment.
§ 8 Data protection
8.1 The Contractor collects and processes the customer’s personal data exclusively within the framework of applicable data protection provisions, in particular the GDPR and the German Federal Data Protection Act (BDSG).
8.2 Further information on the collection, processing and use of personal data is set out in our privacy notice.
§ 9 Jurisdiction
9.1 The place of performance for all services arising from the contractual relationship is Berlin.
9.2 Berlin is the exclusive place of jurisdiction for all disputes arising from or in connection with the contractual relationship if the customer is a merchant, a legal entity under public law or a special fund under public law.
9.3 The law of the Federal Republic of Germany applies, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
§ 10 Final provisions
10.1 If individual provisions of these Terms are or become invalid or unenforceable after the contract is concluded, the validity of the remaining provisions is unaffected. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come closest to the economic objective pursued by the parties with the invalid or unenforceable provision (severability clause).
10.2 Amendments and additions to these Terms must be made in writing. This also applies to any amendment of this written-form clause.
10.3 There are no oral collateral agreements.
Version: July 2026
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