How to prepare a transport request for valuable goods

Plan your transport

A one-page brief works well: description of goods, number of packages, external dimensions and weight per package, packaging condition, both addresses with contacts, earliest collection date and latest useful delivery date. Mark estimates as such. Special features such as delicate surfaces, a required transport orientation, restricted access or a fixed presentation slot belong in the first request – not in a phone call the day before. Photos of the packed goods often save several follow-up questions.

A seven-line brief template

1. Goods and purpose, for example a prototype for a customer demonstration. 2. Packages with dimensions and weight. 3. Packaging and handling notes. 4. Collection address, access, contact. 5. Delivery address, access, contact. 6. Earliest collection, latest delivery. 7. Additional services required, such as carrying into the room or return transport. With these seven lines almost any request can be assessed immediately.

What happens after your request

We review the details, clarify open points on access, time window and responsibilities for loading and unloading, and propose a suitable option, such as a direct run without transhipment or a combined tour. You receive a quotation for the agreed scope. Before the order is placed, we record services, dates and any remaining conditions together.

Common gaps in first requests

Include the weight of the heaviest package, whether a loading dock or only the kerb is available at destination, and a reachable contact at the delivery site. Who helps with loading on site is also often left open. If you include these points straight away, you usually get your quotation without a second round.

What matters

Describe goods, packages and packaging condition
State earliest collection and latest delivery date
Mark estimated values clearly in the brief

Good to know

Plan your transport

Can I send a request before all the details are settled?

Yes. To start, the type of goods, route, time frame and the known package data are enough. Mark open points and we will tell you what is still needed for a binding quotation. Dimensions, weight and readiness for collection must be confirmed before the order is placed.

Transport solutions

01

State dimensions and weights of valuable shipments correctly

Incorrect dimensions can make replanning necessary on collection day. For transport, what counts is the external size of the fully packed unit, not the catalogue dimensions of the goods. If you include crate, pallet, padding and protrusions, you get a quotation with the right vehicle and avoid surprises at the door.

Learn more

02

Assess existing packaging before a transport

Is the old crate still fit for purpose, is the original box enough, or does the item need new packaging? That question should be answered before the collection date. We help you assess it from photos and your description, so your valuable goods travel in packaging that suits the route and handling.

Learn more

03

Transport prototypes from development to customer demonstrations

Does your prototype need to reach a demonstration, a test or a customer on time and complete? We organise transport for prototypes and demonstrators between development, presentation and recipient – as a direct run without reloading if you wish. Planning is based on the unit actually ready on collection day, not on an earlier design.

Learn more

Prepare a complete transport request for valuable goods

Plan your transport

A seven-line brief template

What happens after your request

Common gaps in first requests

What matters

Countries & routes

Plan your transport

Transport solutions

State dimensions and weights of valuable shipments correctly

Assess existing packaging before a transport

Transport prototypes from development to customer demonstrations

Let’s get your project moving.

Route & cargo

Add transport details

Goods value and clarification (optional)

Contact & overview