Recording condition at handover of valuable goods

Plan your transport

Photograph each package from several sides before collection, with the number and date visible. Note any existing marks on the packaging or goods, such as dents or repaired corners. At destination, the recipient checks the same views before signing for acceptance. Decide in advance whether only the outside of the packaging or also the unpacked goods will be checked in the driver’s presence – this affects the time required and should be reflected in the time window.

Photo record at handover

A proven pattern: front view with number, both sides, top and, where possible, a close-up of each existing mark. For unpacked goods, add an overall view and close-ups of delicate areas. Save the images with date and package number so that they can be clearly assigned later.

What to do if something looks wrong

If the recipient notices damage or a discrepancy on acceptance, it is noted on the delivery note immediately and photographed before the goods are moved further. How to proceed factually is described in our guide on irregularities at acceptance.

What matters

Photograph packages from several sides before collection
Record existing marks in writing and with a photo
Agree the scope of the check at destination in advance

Good to know

Plan your transport

Do the goods have to be unpacked at handover?

That is your decision. A visual check of the packaging takes a few minutes; checking the unpacked goods takes considerably longer. Clarify the scope before the appointment so that we can plan the time and nobody has to check under time pressure at destination.

Transport solutions

01

Record irregularities at receipt objectively

A dented crate corner, a missing package, a tipped label: if you notice something on acceptance, an immediate, factual note matters most. It records what was visible at the moment of handover – without judging causes – and is the basis for any later clarification.

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02

Assess existing packaging before a transport

Is the old crate still fit for purpose, is the original box enough, or does the item need new packaging? That question should be answered before the collection date. We help you assess it from photos and your description, so your valuable goods travel in packaging that suits the route and handling.

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03

Prepare delivery note and accompanying documents

Delivery note, packing list and handover record link the shipment to your internal processes. If they are well prepared, the recipient sees without asking what they are receiving and what they should confirm – and you have clean proof of handover for accounts, the project or inventory.

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Record the shipment’s condition at collection and handover

Plan your transport

Photo record at handover

What to do if something looks wrong

What matters

Countries & routes

Plan your transport

Transport solutions

Record irregularities at receipt objectively

Assess existing packaging before a transport

Prepare delivery note and accompanying documents

Let’s get your project moving.

Route & cargo

Add transport details

Goods value and clarification (optional)

Contact & overview