Plan your transport

Useful for both addresses: loading zone or dock, yard entrance with height limit, floor, lift dimensions and load capacity, door widths, thresholds and stairs. Also mention building rules, such as registration at reception, delivery hours set by facility management or floor protection requirements. If you do not know the destination yourself, ask the recipient for these details and two or three photos of the route. A short note like “goods lift 2.10 m deep, access via courtyard” often saves a site visit.

Checklist for the route from street to room

Walk the route in your mind: where does the vehicle stop, are there parking bans or delivery hours? How high is the entrance? Does the route cross cobbles, ramps or steps? How wide are doors and corridors, how large is the lift? Does anyone need to register or show ID? Every answered question makes the quotation more precise.

Kerbside or point of use

It also matters how far delivery should go: to the vehicle at the kerb, to goods-in or into the target room. The further into the building, the more important access details become. We record the agreed handover point in the quotation.

What matters

  • Name the stopping point, dock and height limits
  • Give lift dimensions, door widths and stairs
  • Ask about building rules and registration requirements